UDLAP PRIDE WORKSHOP 2025

• Tangible Elements
• Reliability
• Responsiveness
• Trust and Warmth
• Empathy

From a situation in which you were empathetic with a (coworker, student, or supplier), why do you consider that you were empathetic?

After choosing a principle from the “Decalogue of Quality with Warmth in Service” that resonated most during the workshop, answer the following questions:

• Describe a specific action you can implement in your daily work to live out that principle.
• What immediate benefit do you think this action will generate in your work environment?
• What barrier might you face in carrying out this action and how could you overcome it?
• How would you like your colleagues or your supervisor to support you in maintaining this commitment?

At the end of each session, participants were asked to rate their experience in the workshop, obtaining the following results:

The details of the survey and the satisfaction percentages by response are shown below:

• Thank you very much for all the information.
• I really liked it.
• Thank you very much for the workshop, excellent.
• I really liked the workshop, thank you.
• Excellent atmosphere and very fun session.
• Very fun and enjoyable. Having the bookmark with the decalogue, mission, vision, and values—I will always keep it close so I don’t forget.
• Excellent workshop; it would be great if you could share the information with us at the end so we can have it on hand at all times.
• The activities were very interesting for integrating the learning objectives of the workshop. Thank you.
• Thank you for implementing the Decalogue of Quality with Warmth at UDLAP.
• A great workshop to learn about our values and interact with all areas of the university.
• It was a very dynamic workshop and the time was easy to digest; the 3 hours did not feel long.
• Excellent activities, very appropriate for what was intended to be illustrated. Dr. Nancy was an excellent instructor.
• Excellent, congratulations, very interesting. Congratulations.
• Congratulations to all the organizers!! Thank you.
• As always, a pleasure; I really liked it.
• Very good workshop, the doctor who presented it was very dynamic and made the 3 hours feel light.
• Everything was excellent.
• Excellent activity, fostering the UDLAP community
• As always, very good.
• Dr. Barroso was excellent.
• Very pleasant, and time flew by; it’s always helpful to reflect and recharge.
• These courses allow me to get to know members of my university community!
• Excellent workshop; it was different from others—I really liked it, thank you.
• Excellent facilitation of the workshop. Congratulations.
• I really liked it, very good atmosphere and participation.
• Strong command of the topic and engaging, without losing sight of the initial objective.
• I really liked the course; I wish they offered more courses like this more often, as they motivate us.
• The workshop was more dynamic than in other sessions; keep it up and congratulations to the presenter.
• The workshop logistics were very dynamic and objective. Thank you very much!
• Excellent course, dynamic and with great interaction.
• Overall, the information provided was very useful for my daily work.
• I like the “Orgullo UDLAP” workshop.
• It was very interesting and dynamic.
• It was an enjoyable activity and also helps us get to know our colleagues.
• The presenter seemed not to fully master the course.
• I liked the workshop, but it could be more dynamic to capture attention and generate more learning.
• I loved the decalogue.
• I always appreciate that these courses are offered.
• Very warm welcome.
• A workshop that never fails; Dr. Trujillo and her staff bring all their charisma and energy, providing us with a moment of warmth and learning. Thank you very much.
• It was a good workshop, enjoyable and useful for professional life at UDLAP.
• The space was small for the number of people attending the workshop.
• It was incredible, thank you very much.
• I always appreciate the reinforcement of UDLAP values.
• Excellent workshop; activities like this help foster healthier interaction and personal integrity, enabling better service.
• This course lacked coordination for the activities.
• Activities involving teamwork help improve our perception of relationships with our environment.
• Excellent work. Thanks to the organizers and the facilitator.
• Excellent activity.
• Very good course; I take away information and knowledge for my work area, which I will make the best use of.
• UDLAP quality is evident in every aspect.
• Thank you very much for the opportunity to share and learn.
• Thank you Dr. Barroso and the Planning team.
• The group’s dynamism and others’ perspectives once again allowed me to step outside my daily routine.
• Congratulations on an excellent course.
• Thank you for providing these courses; they help us revisit points we sometimes forget.
• Excellent attitude and a great course, thank you.
• I like how the workshop helps us reflect on our daily work based on the decalogue.
• Thank you very much; it was a workshop with important content that felt very friendly and easy to follow.

• Presentation of the edition
• o Summary of the results of the activities carried out in some sessionss